Privacy & Data Protection

Privacy Policy

Your privacy is important to us. This policy explains how we collect, use, and protect your personal information.

Last Updated: January 2024

1. Information We Collect

We collect information that you provide directly to us, including: • Account Information: Name, email address, phone number, and password when you create an account • Profile Information: Profile picture, bio, and other information you choose to provide • Payment Information: Payment card details (processed securely through our payment partners) • Video Requests: Details about your video requests, including recipient information and message content • Communications: Records of your communications with us and with celebrities on our platform • Usage Data: Information about how you use our platform, including pages visited and features used

2. How We Use Your Information

We use the information we collect to: • Provide and improve our services • Process your video requests and facilitate communication with celebrities • Process payments and prevent fraud • Send you updates, notifications, and marketing communications (with your consent) • Respond to your inquiries and provide customer support • Analyze usage patterns to improve our platform • Comply with legal obligations and enforce our terms

3. Information Sharing

We do not sell your personal information. We may share your information only in the following circumstances: • With Celebrities: We share your request details with the celebrity you've selected to fulfill your video request • Service Providers: We may share information with third-party service providers who help us operate our platform (payment processors, hosting services, etc.) • Legal Requirements: We may disclose information if required by law or to protect our rights and safety • Business Transfers: In the event of a merger, acquisition, or sale, your information may be transferred • With Your Consent: We may share information with your explicit consent

4. Data Security

We implement appropriate technical and organizational measures to protect your personal information: • Encryption of data in transit and at rest • Secure payment processing through certified partners • Regular security assessments and updates • Access controls and authentication measures • Employee training on data protection However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

5. Your Rights and Choices

You have the following rights regarding your personal information: • Access: Request a copy of the personal information we hold about you • Correction: Update or correct inaccurate information • Deletion: Request deletion of your personal information (subject to legal requirements) • Objection: Object to certain processing of your information • Portability: Request transfer of your data to another service • Opt-out: Unsubscribe from marketing communications at any time To exercise these rights, please contact us at privacy@taheyya.com

6. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to collect and store information about your preferences and usage patterns. For detailed information about our use of cookies, please see our Cookie Policy.

7. Children's Privacy

Our service is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected information from a child under 13, we will take steps to delete such information promptly.

8. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. These countries may have data protection laws that differ from those in your country. We take appropriate safeguards to ensure your information is protected in accordance with this Privacy Policy.

9. Data Retention

We retain your personal information for as long as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce our agreements. When we no longer need your information, we will securely delete or anonymize it.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the "Last Updated" date. We encourage you to review this policy periodically.

Questions About Privacy?

If you have any questions about this Privacy Policy or wish to exercise your rights, please contact us.

Privacy Inquiries

privacy@taheyya.com